Our Mission

The mission of Heartland Family Service is to strengthen individuals and families in our community through education, counseling, and support services. Founded in Omaha in 1875, Heartland Family Service connected with 79,000 individuals and families through direct services, education, and outreach last year, from more than 15 locations in east central Nebraska and southwest Iowa. Our programs provide critical human services to the individuals and families who ultimately shape the future of our community in the following focus areas: Child & Family Well-Being, Counseling & Prevention, and Housing, Safety, & Financial Stability.

Agency Facts and Figures

• Founded in 1875
• Our profession is Social Work-professional, compassionate, systems-oriented helping services
• We are a private agency, not a government agency
• Non-profit, 501(c)(3) organization
• Non-sectarian, not affiliated with a religious organization
• Operates from more than 15 safe, comfortable locations in east central Nebraska and southwest Iowa
• Heartland Family Service achieves our mission through the efforts of 522 staff; 266 volunteers, and 918 generous individual donors, family foundations, and key funders
• A reputation for quality programs, conscientious management, and excellent customer service
• Accredited by the Council on Accreditation since 1984

Learn about our Culture of Inclusion

 Client Rights Brochure

 2020 HFS Annual Report
 2019 990 Form
 Our Donor Privacy Policy

Website visitors please be aware that activity on third-party websites and applications is subject to third-party privacy and/or data policies, which may override the Heartland Family Service’s privacy policy.


Child and Family Well-Being logo

Counceling & Prevention hand logo

Housing, Safety & Financial Stability logo