Call to Get Help: (402) 552-7400

We are still here to help you and your family!

Here is some information on how to access these services:

Homeless Prevention – Providing assistance to prevent individuals from losing their housing and becoming homeless

Eligibility Criteria:

  • You have received an eviction notice
  • You will become homeless within 14 days
  • You have received a utility shut-off notice

How to Apply:

  • Call the message line at (531) 200-3500
  • Complete a brief phone screening
  • Appointments will be scheduled as openings are available

If you are at imminent risk of homelessness (one to three days), contact our Homeless Diversion program at (402) 830-3031.

If you need access to our Homeless Street Outreach program, you can:

Call (402) 934-8810 or email

Please note: all other housing programs receive referrals through the community’s coordinated entry system and cannot take outside referrals.

Mental Health Counseling & Substance Use Treatment Services

Heartland Family Service offers world-class behavioral health services and they can be accessed through video conferencing. If you are in need of behavioral health services in Iowa, please call (712) 322-1407. For services in Nebraska, please call (402) 552-7400.

Services are only available for individuals, children, or families who live in Iowa or Nebraska.