We know that these are challenging times for everyone, and we want you to know that Heartland Family Service is still here to help. Our agency is committed to helping the most vulnerable individuals, children, and families in our community. In these times, we are still offering our Homeless Prevention, Mental Health Counseling, and Substance Use Treatment services remotely.

Here is some information on how to access these services:

Homeless Prevention – Providing assistance to prevent individuals from losing their housing and becoming homeless

Eligibility Criteria:

  • You have received an eviction notice
  • You will become homeless within 14 days
  • You have received a utility shut-off notice

How to Apply:

  • Call the message line at (531) 200-3500
  • Complete a brief phone screening
  • Appointments will be scheduled as openings are available

If you are at imminent risk of homelessness (one to three days), contact our Homeless Diversion program at (402) 830-3031.

If you need access to our Homeless Street Outreach program, you can:

Call (402) 934-8810 or email HomelessServices@HeartlandFamilyService.org

Please note: all other housing programs receive referrals through the community’s coordinated entry system and cannot take outside referrals.

Mental Health Counseling & Substance Use Treatment Services

Heartland Family Service offers world-class behavioral health services and they can be accessed through video conferencing. If you are in need of behavioral health services in Iowa, please call (712) 322-1407. For services in Nebraska, please call (402) 552-7400.

Services are only available for individuals, children, or families who live in Iowa or Nebraska.