Call to Get Help: (402) 552-7400

We are still here to help you and your family!

Here is some information on how to access these services:

Homeless Prevention – Providing assistance to prevent individuals from losing their housing and becoming homeless

Eligibility Criteria:

  • You have received an eviction notice
  • You will become homeless within 14 days
  • You have received a utility shut-off notice

How to Apply:

  • Call the message line at (531) 200-3500
  • Complete a brief phone screening
  • Appointments will be scheduled as openings are available

If you are at imminent risk of homelessness (one to three days), contact our Homeless Diversion program at (402) 830-3031.

If you need access to our Homeless Street Outreach program, you can:

Call (402) 934-8810 or email

Please note: all other housing programs receive referrals through the community’s coordinated entry system and cannot take outside referrals.

Mental Health Counseling & Substance Use Treatment Services

Heartland Family Service offers world-class behavioral health services and they can be accessed through video conferencing. If you are in need of behavioral health services in Iowa, please call (712) 322-1407. For services in Nebraska, please call (402) 552-7400.

Services are only available for individuals, children, or families who live in Iowa or Nebraska.

Make a donation today

While Heartland Family Service aims for this community of opportunity, using it to guide our plans and actions, we know that there will always be someone in need, and those needs are always evolving.

Our work, both on the individual and systemic level, is never done.

That’s why we are inviting our entire community to share this vision — because a world where everyone can needs everyone’s unflinching support. Our client base is not lacking. Our staff is skilled and ready. Now, you can help us expand possibilities.

Pledge your support today.
So everyone can.