Heartland Family Service

Homeless Diversion

Homeless Diversion services assist households who are at immediate risk of homelessness and seeking emergency shelter to identify safe, alternate housing arrangements, and if necessary, connect them with community referrals and financial assistance to help them obtain or return to housing. Through identifying solutions and alternate housing arrangements, diversion specialists seek to immediately resolve a family’s housing crisis using a mediation and conflict resolution approach.

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Service Areas

Douglas and Sarpy counties in Nebraska, and Pottawattamie County in Iowa
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Eligibility

Must be at immediate risk of homelessness and seeking emergency shelter. To see if you’re eligible, please fill out our online eligibility form.
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Fees

Iowa: co-pays
Nebraska: Sliding scale, co-pays

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Location

Benson Campus Office, Building C
3300 N 60th Street,
Omaha, NE 68104

PH: (531) 200-3500 

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Hours of Operation

Monday through Thursday
  8:30 a.m– 5:00 p.m.
Friday 8:30 a.m– 2:30 p.m.

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FUNDING

These services are supported in part by a grant from the United Way of the Midlands.

HomelessDiversion@Heartlandfamilyservice.org

Office: (531) 200-3500

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