Heartland Family Service
Mental Health Crisis Response Teams
We provide immediate, in-person support for individuals experiencing mental health or substance use crisis. Our trained teams respond directly to the community in homes, schools, and public spaces to assess needs, de-escalate situations, and connect individuals to appropriate resources.
Services are designed to reduce unnecessary law enforcement involvement, emergency room visits, and hospitalization whenever possible.
When to call: When you or someone else is experiencing a mental health or substance use crisis and needs immediate, in-person support from a local response team.
24-Hour Crisis Lines
Iowa: (712) 325-5657
Nebraska: (402) 552-7000
Program these numbers into your phone so you always have them on you.
If you are not sure who to contact, you can call or text the 988 Suicide & Crisis Lifeline.
Call 911 if there is an immediate threat to life, a medical emergency, or a situation involving serious violence or weapons.
Service Areas
Southwest Iowa and Eastern Nebraska
Eligibility
Hours of Operation
24/7
365 days a year
FUNDING
NE: Nebraska Crisis Response services provided by Heartland Family Service receive funding from the following sources: 1) U.S Department of Health and Human Services -Substance Abuse and Mental Health Services Administration (SAMHSA) Block Grant Dollars – Federal Award Identifiers 93.958 and 93.959 (0%); 2) State of Nebraska, Department of Health and Human Services/Division of Behavioral Health Funds (73%); and 3) local county dollars (14%) all running through Region 6 Behavioral Healthcare. Additionally, the program receives 2% of funding through fundraising from private donors.
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