Heartland Family Service (HFS) is proud to be one of 15 regional nonprofits to have earned the Best Practices distinction from the Nonprofit Association of the Midlands (NAM).

NAM created the Guidelines & Principles as a way for its members and other nonprofits to calibrate all aspects of management to high standards and best practices for our sector. Major areas of focus include:

  • communication
  • evaluation
  • financial management
  • governance
  • human resources
  • information technology
  • public policy and advocacy
  • strategic alliances
  • transparency and accountability
  • volunteer management

HFS completed a very detailed and thorough self-assessment identifying where we were strong and where we needed additional attention – and then presented those findings to our board for additional discussion, analysis and planning.  As this resource is free, we are able to utilize it and reassess our progress at any time.

“It has been enormously helpful to have the Guidelines and Principles as one additional source of information we can use to ensure we are growing capacity and managing our organization in the best way possible,” says HFS President & CEO John Jeanetta. “It means we will be more effective with our limited resources and the people and organizations that support us will have additional assurance we will achieve our intended impact and manage their investments wisely.”