Heartland Family Service
Integrated Health Home
Integrated Health Home (IHH) provides care coordination for adults with a severe mental illness. Members must have full active Iowa Medicaid coverage. A team of IHH staff, including a care coordinator, a nurse care manager, and a peer support specialist, provide mental health and physical health coordination to ensure members are accessing the medical, physical, and social services they need for their recovery.
It is estimated that individuals with a severe mental illness lose approximately 30 years of life. Some of the clinical risk factors include the co-occurrence of mental health with diabetes, heart disease, Chronic Obstructive Pulmonary Disease, or other medical conditions.
The IHH model is designed to improve health outcomes for people with mental illness. The team works with healthcare providers and community providers to ensure collaborative care for these individuals. While using these services, gaps in care for each member are identified through various assessments and can include, but are not limited to, annual physicals, dental check-ups, and flu shots. Additional services can be accessed by individuals who qualify for a higher level of care. These supports include group homes, vocational services, and in-home supported community living.


Service Areas
Harrison, Mills, and Pottawattamie counties in Iowa

Eligibility
Must have or be eligible for Iowa Medicaid, have a mental illness diagnosis which impacts the individual’s life, and reside in Pottawattamie, Harrison, or Mills counties in Iowa.

Fees
None


Location
1515 Avenue J
Council Bluffs, IA 51501
PH: (712) 256-4556

Hours of Operation
Monday through Friday
8:30 a.m. — 5:00 p.m.
Call Now
Office: (712) 256-4556