COUNCIL BLUFFS, Iowa – Heartland Family Service (HFS), a human services nonprofit, is pleased to offer its counseling services to individuals, children, and families in the newly-established COVID Recovery Iowa initiative. HFS is able to offer these services with the help of a grant awarded to the State of Iowa from the Federal Emergency Management Agency (FEMA).

This funding allows any Iowan who has been affected, in any way, by the COVID-19 public health emergency to receive free counseling. These counseling sessions will take place via virtual sessions, chat, or phone call.

Iowans can access services through the following options:

  • Call (712) 322-1407 or email info@heartlandfamilyservice.org to set up an appointment with a counselor
  • Call (800) 447-1985 to connect with a counselor specializing in rural issues and agriculture 24 hours a day, seven days a week
  • Call the Iowa Warm Line at (844) 775-9276 to connect with a peer counselor or request to get in touch with a COVID Recovery Iowa Counselor
  • Visit COVIDrecoveryiowa.org and complete a contact form; a counselor will get back to you

About Heartland Family Service

Since 1875, Heartland Family Service has responded to the needs of our area’s most vulnerable children and families. In 2019, our agency connected with over 60,000 individuals through direct services, education, and outreach. Our programs serve individuals of all ages — from infants in our Family Works program to seniors in our Generations Community Center. We operate from over 15 locations in east central Nebraska and southwest Iowa. We provide critical human services to the individuals and families who ultimately shape the future of our community through the following program areas: Child & Family Well-Being, Counseling & Prevention, and Housing, Safety, & Financial Stability.

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