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YOU ARE NOT ALONE . . .
When facing another day becomes unthinkable, when life’s difficulties seem impossible to overcome, when relationships with loved ones become fragile, when addictions take control of your life . . . Heartland Family Service can help.
How do I know if I need professional counseling?
When you have tried everything and nothing works. When communication with loved ones breaks down or stops altogether. When you feel stressed and unhappy most of the time. Certain problems—alcohol or drug abuse, family violence, severe depression— are usually not resolved without the intervention of a therapist.
What can professional counseling do for me?
- Provide objective, compassionate guidance
- Explore choices
- Help you identify problems and decide on solutions
- Restore balance to your life
What approach does Heartland Family Service take?
We respect the uniqueness and autonomy of each individual and family. You are an active partner in your treatment. We work cooperatively on identifying problems, devising solutions, setting goals, and measuring progress toward completion.
How much will counseling cost?
Cost depends on the type and number of sessions you need. Insurance often covers part of the cost – our services are covered by many insurance companies, including Blue Cross/Blue Shield, Midlands Choice, United Health Care, Medicaid and more. We will, when possible, prepare and submit the necessary forms for you. As a member agency of United Way of the Midlands, Heartland Family Service also offers a sliding fee scale based on family size and annual income.
Where are your counseling locations?
Professional counseling is offered from agency locations in Central, South, North and West Omaha; Bellevue; Papillion; Council Bluffs and Logan, Iowa.
What about my privacy?
We have policies and procedures to respect your privacy. All of our staff, including receptionists and bookkeepers, strictly uphold confidentiality procedures as an example of our professional integrity.
How is Heartland Family Service qualified?
Our caring staff of over 50 therapists and counselors has a broad base of training. Many of them specialize in parenting, relationships, abuse, addictions or other issues. All therapists hold master’s degrees and are licensed by the States of Nebraska and/or Iowa. In addition, counselors are certified in their area of specialty. Heartland Family Service is accredited by the Council on Accreditation of Services for Children and Families, which insures a high level of quality for each client through a rigorous measurement of professional standards.
What are the “specializations” you mentioned?
Heartland Family Service therapists and counselors cover a broad range of mental and behavioral health concerns, including:
Internships and Practicum Placements
Internships and Practicum Placements are offered to bachelor’s and master’s level students from programs in social work, counseling, family studies, marriage and family therapy, and other human service fields. We work with the University of Nebraska at Omaha, Creighton University, College of St. Mary, Bellevue University and other educational institutions to offer practice opportunities to their students. Our experienced clinical staff provides supervision and guidance. For more information, email info@heartlandfamilyservice.org
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