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YOU ARE NOT ALONE . . .
When facing another day becomes unthinkable, when
life’s difficulties seem impossible to overcome, when relationships
with loved ones become fragile, when addictions take control of
your life . . . Heartland Family Service can help.
How do I know if I need professional counseling?
When you have tried everything and nothing works.
When communication with loved ones breaks down or stops altogether.
When you feel stressed and unhappy most of the time. Certain problems—alcohol
or drug abuse, family violence, severe depression— are usually
not resolved without the intervention of a therapist.
What can professional counseling do for me?
- Provide objective, compassionate guidance
- Explore choices
- Help you identify problems and decide on solutions
- Restore balance to your life
What approach does Heartland Family Service
take?
We respect the uniqueness and autonomy of each individual
and family. You are an active partner in your treatment. We work
cooperatively on identifying problems, devising solutions, setting
goals, and measuring progress toward completion.
How much will counseling cost?
Cost depends on the type and number of sessions you
need. Insurance often covers part of the cost – our services
are covered by many insurance companies, including Blue Cross/Blue
Shield, Midlands Choice, United Health Care, Medicaid and more.
We will, when possible, prepare and submit the necessary forms for
you. As a member agency of United Way of the Midlands, Heartland
Family Service also offers a sliding fee scale based on family size
and annual income.
Where are your counseling locations?
Professional counseling is offered from agency locations
in Central, South, North and West Omaha; Bellevue; Papillion; Council
Bluffs and Logan, Iowa.
What about my privacy?
We have policies and procedures to respect your privacy.
All of our staff, including receptionists and bookkeepers, strictly
uphold confidentiality procedures as an example of our professional
integrity.
How is Heartland Family Service qualified?
Our caring staff of over 50 therapists and counselors
has a broad base of training. Many of them specialize in parenting,
relationships, abuse, addictions or other issues. All therapists
hold master’s degrees and are licensed by the States of Nebraska
and/or Iowa. In addition, counselors are certified in their area
of specialty. Heartland Family Service is accredited by the Council
on Accreditation of Services for Children and Families, which insures
a high level of quality for each client through a rigorous measurement
of professional standards.
What are the “specializations”
you mentioned?
Heartland Family Service therapists and counselors
cover a broad range of mental and behavioral health concerns, including:
Internships
and Practicum Placements
Internships and Practicum Placements are offered to
bachelor’s and master’s level students from programs
in social work, counseling, family studies, marriage and family
therapy, and other human service fields. We work with the University
of Nebraska at Omaha, Creighton University, College of St. Mary,
Bellevue University and other educational institutions to offer
practice opportunities to their students. Our experienced clinical
staff provides supervision and guidance. For more information, email
info@heartlandfamilyservice.org
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